IMPORTANT NOTICE — Payment Processing (Pending Activation)

Paid services and subscription features are not yet active on this Site. NENC Media Group is currently in the process of completing merchant verification with Paddle.com Market Limited as its payment processor. The payment, subscription, and refund provisions set out in these Terms will take effect upon completion of that verification. Until then, no charges will be processed through this Site.

1. Introduction and Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the NENC Media Group website located at nencmediagroup.com and all associated services (collectively, the "Site"). By accessing or using the Site in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Editorial Policy, each of which is incorporated herein by reference. If you do not agree to these Terms in their entirety, you must immediately cease using the Site.

2. Ownership and Operator

NENC Media Group is owned and operated by Nick Ravenshade, an individual based in the Netherlands. The Site is not currently operated by a registered legal entity. Where registration details, tax identification numbers, or invoicing information are required in connection with any commercial arrangement, such information will be provided in writing at the time the relevant arrangement is agreed and confirmed.

3. Acceptable Use

You agree to use the Site solely for lawful purposes and in a manner consistent with all applicable local, national, and international laws and regulations. You must not use the Site to post, upload, transmit, or distribute any content that is unlawful, infringing, defamatory, obscene, hateful, threatening, or otherwise objectionable. You must not attempt to gain unauthorised access to any part of the Site or its infrastructure, interfere with or disrupt the operation of the Site, reverse engineer or circumvent any security or access controls, or scrape, harvest, or otherwise extract content from the Site without express prior written permission. NENC Media Group reserves the right to suspend or permanently terminate access for any user found to be in breach of this clause, without notice and without liability.

4. Intellectual Property

All content published on the Site — including but not limited to text, articles, editorials, images, graphics, logos, software code, and multimedia — is either owned by NENC Media Group or is used under licence, and is protected by applicable copyright, trademark, database rights, and other intellectual property laws. You are permitted to view, print, or download content solely for your own personal, non-commercial use. Any reproduction, republication, retransmission, redistribution, or other use of Site content, in whole or in part, without the prior written consent of NENC Media Group is strictly prohibited.

5. Image Licensing and Attribution

All visual media published on the Site is used under public domain dedications or Creative Commons licences (primarily CC BY and CC BY-SA), or is otherwise duly licensed to NENC Media Group for publication. Each image carries an on-page credit identifying the creator, source, and applicable licence, together with a link to the original item. NENC Media Group maintains provenance records for all visual media published on the Site. If you believe that any image has been published without appropriate authorisation, please contact team@nencmediagroup.com with full details. We will review your claim promptly and take appropriate action, including removal where required.

6. Accounts, Payments, and Subscriptions

Where the Site offers user accounts, memberships, or paid subscription services, you agree to provide accurate, complete, and current registration and billing information at the time of sign-up and to update that information as necessary to keep it accurate. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Payments for any paid features or subscriptions are processed by Paddle.com Market Limited ("Paddle"), registered in England and Wales. Paddle acts as the Merchant of Record for all transactions conducted through the Site, and is responsible for processing payments, issuing receipts, and managing billing queries. By completing a purchase, you also agree to be bound by Paddle's General Terms of Use and Privacy Policy, available at paddle.com. Paddle's designation as Merchant of Record means that your payment and purchase contract is with Paddle, not with NENC Media Group directly.

Subscription plans renew automatically at the end of each billing period (monthly or annual, as selected at the time of purchase) at the then-current subscription rate, unless cancelled before the renewal date. Where required by applicable law, you will receive advance notice of any renewal charge. Continued use of paid features following a renewal date constitutes your acceptance of the charge for that period.

Digital content and account access are delivered immediately upon payment confirmation. There is no physical delivery associated with any purchase made through this Site.

7. Refund and Cancellation Policy

Cancellation of Subscriptions: You may cancel your subscription at any time through your account settings or by contacting us at team@nencmediagroup.com. Cancellation takes effect at the end of the then-current billing period. You will retain access to all paid features until that date, and no further charges will be applied for subsequent periods. No partial or pro-rated refund is issued for the unused portion of an active billing period following cancellation.

New Purchase Refund Window (14 Days): For first-time purchases of a paid subscription plan, you may request a full refund within 14 calendar days of the initial charge, provided that you have not made substantial use of any paid features and have not downloaded or accessed any premium content during that period. To request a refund, please email team@nencmediagroup.com and include your Paddle order reference number. Approved refunds will be returned to the original payment method and are typically processed within 5 to 10 business days. Paddle, as Merchant of Record, will process the refund on our behalf.

Non-Refundable Purchases: The following purchases are not eligible for a refund under any circumstances: (a) renewals of existing subscription periods once the renewal charge has been processed; (b) one-time purchases of digital content or downloads once the content has been accessed or downloaded; and (c) any purchase made under a promotional or discounted offer where the applicable offer terms explicitly stated that no refund would be available.

Statutory Rights of EU and EEA Consumers: If you are a consumer resident in the European Union or the European Economic Area, you have a statutory right of withdrawal from a distance contract for digital services within 14 calendar days of the date of purchase. However, by expressly consenting to the immediate commencement of the digital service and acknowledging that your right of withdrawal is thereby forfeited, you waive this right at the point of purchase. These Terms do not affect any other statutory rights you may hold under applicable consumer protection legislation that cannot be excluded or limited by contract.

Billing Disputes: If you believe a charge has been applied to your account in error, or if you do not recognise a transaction, please contact us at team@nencmediagroup.com before initiating a chargeback with your payment provider. We will investigate and endeavour to resolve the matter promptly. Unresolved disputes may also be directed to Paddle's customer support team, as the Merchant of Record for your transaction.

8. Advertising, Sponsored Content, and External Links

The Site may display third-party advertising, sponsored content, and affiliate links. All sponsored content and paid placements will be clearly identified as such. The editorial content of the Site is produced independently of any commercial arrangements and is not influenced by advertisers or sponsors. Links to third-party websites are provided for convenience only. NENC Media Group is not responsible for the content, accuracy, privacy practices, or terms of any third-party site, and the inclusion of a link does not constitute an endorsement. Your choices regarding cookies and personalised advertising are described in the Site's Privacy Policy.

9. Corrections, Complaints, and Copyright Notices

To report a factual error in any article or editorial content, please email corrections@nencmediagroup.com. For unresolved editorial complaints or concerns, please email team@nencmediagroup.com. To submit a copyright takedown notice or other legal inquiry, please email team@nencmediagroup.com and include a clear statement of your claimed ownership, the specific URL of the allegedly infringing material, and your full contact details for follow-up correspondence. We will acknowledge receipt and respond in accordance with our legal obligations.

10. Disclaimer of Warranties and Limitation of Liability

The Site and all of its content are provided on an "as is" and "as available" basis without any representation or warranty of any kind. To the fullest extent permitted by applicable law, NENC Media Group expressly disclaims all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by law, NENC Media Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or in connection with your access to or use of (or inability to use) the Site. Where liability cannot lawfully be excluded or limited, our aggregate liability to you in connection with any claim shall not exceed the total amounts you have paid to us for services during the twelve-month period immediately preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless NENC Media Group, its affiliates, officers, agents, licensors, and employees from and against any and all claims, demands, proceedings, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your access to or use of the Site; (b) your breach of any provision of these Terms; (c) your infringement of any third-party intellectual property or other rights; or (d) any content you submit, post, or otherwise make available through the Site.

12. Modifications and Termination

NENC Media Group reserves the right to modify, suspend, or permanently discontinue the Site or any part of it at any time and without prior notice. We may also refuse service, restrict access, terminate accounts, or remove content that we consider to be in breach of these Terms or otherwise objectionable, at our sole discretion and without liability. We may update these Terms from time to time. Where changes are material, we will post the revised Terms on the Site with an updated "Last updated" date. Your continued use of the Site following the posting of revised Terms constitutes your acceptance of those changes.

13. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of laws rules. Subject to any mandatory consumer protection rights applicable in your jurisdiction, any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Netherlands.

14. Severability

If any provision of these Terms is found by a court or other competent authority to be invalid, unlawful, or unenforceable in any respect, that provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, or severed from these Terms if modification is not possible. Any such invalidity or unenforceability shall not affect the remaining provisions of these Terms, which shall continue in full force and effect.

15. Contact Information

For general enquiries regarding these Terms: team@nencmediagroup.com

For billing and payment enquiries: team@nencmediagroup.com

For copyright and legal matters: team@nencmediagroup.com

For editorial corrections: corrections@nencmediagroup.com

Last updated: February 20, 2026

Terms of Service